THE CITIZENS NATIONAL BANK OF QUITMAN
"YOUR FRIENDLY HOMETOWN COMMUNITY BANK"
**Discontinuing Support of Internet Explorer 8**
Effective Thursday June 26, 2014, our online banking will no longer be supporting Internet Explorer 8. Please upgrade your browser to Internet Explorer 9 or higher or you may access our website with Google Chrome or Mozilla Firefox.
To report lost or stolen Debit cards, please call 866-546-8273. During normal business hours, call 229-263-7575.
THE BANK IS NOT PERFORMING MAINTENANCE. DO NOT PROVIDE THE INFORMATION DESCRIBED BELOW.
Our support teams have seen increased activity with a malware screen takeover that is targeting token users. This particular malware variant will prompt a user to input account and/or token data, which then results in another screen prompt indicating that the user will be unable to access the account for 24-hours while maintenance is performed. This allows the fraudster to take over the session and commit fraud while the user is detained on the fake “maintenance” screen. A similar variant of the malware has been identified where the end user receives a pop up asking for several pieces of personal information including a phone number. The customer inputs the data and then receives a phone call immediately from a caller claiming to be a bank employee letting them know the system will be down for 24-hours which then allows the fraudster to access the account while on the phone with the user.